In this edition of Boating Industry Insider, content director and editor-in-chief David Gee introduces us to Roberta Matuson, President of Matuson Consulting. Her clients include General Motors, Microsoft, as well as many smaller privately-held businesses. She’s the author of six books, including her most recent, "Can We Talk: Seven Principles for Managing Difficult Conversations at Work". In this interview, she states that the ‘Great Refusal to Work’ is not what many think it is. “Organizations and leaders struggling to attract talent have been using the additional unemployment benefits provided during COVID-19 as a crutch,” says Matuson. “Of course, it’s easier to blame someone else (in this case, the government) for your problems than to look inward to see if the problem might be you. She has some advice on how to stop valued employees from quitting, why your applicant tracking system might be a problem as well as some new places to dig for talent.